Fraud Alert

Phishing occurs when fake websites or emails are created to look like the official one. They are designed to trick users into disclosing private information.

If you have received an email from Great Heart or landed on a website that looks like ours but doesn't seem genuine (contains grammar and spelling mistakes, odd colours or poor graphics), the safest thing to do is to ignore it. If you are on our transaction page, make sure the URL is secure by looking for https:// - the "s" indicates the website is using secure technology

Possible phone frauds include telephone calls claiming that your sponsored child(ren) are in need of medical attention and request that you assist financially by transferring money directly into a bank account.

Kindly note that Great Heart does not solicit or demand contributions or funds from our child sponsors in this manner. Furthermore, sponsored children and their families are not allowed to approach sponsors directly for any financial support.

Please DO NOT provide your personal and bank details should you receive a phone call or email claiming that you have won a cash prize from Great Heart and requests your bank account information, so that the prize money can be deposited directly into your account.

Great Heart Malaysia may engage third-party organisations from time to time to undertake fundraising activities on its behalf. All third parties are prohibited from using your personal information except to provide services to Great Heart Malaysia, and they are required to maintain the confidentiality of your information.

However, some unauthorised third-party organisations have used Great Heart's logo on printed materials and social media sites for fundraising purposes.